This Text Message Terms of Use and Privacy Policy (the "Agreement") governs your use of the text messaging services ("Text Message Service") provided by Etico LLC, Etico Concrete LLC, Etico Builders LLC, Etico Stone LLC, and Etico Stucco LLC (collectively, "ETICO," "we," "us," or "our"). By opting in to or using our Text Message Service, you consent to the terms of this Agreement.

Definitions

"Opt-In," "Opting In," or "Opted In" means any affirmative action taken by you to request, consent to, enroll in, or acknowledge your desire to receive text messages from ETICO.
"Text Message Service" refers to any communication initiated by ETICO via SMS, MMS, RCS, or similar, directed to a mobile phone number provided by you.
"You" or "Your" means the individual who has opted in to receive text messages from ETICO.

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Purpose of Communication

ETICO uses the Text Message Service strictly for legitimate business purposes, including but not limited to:

Project and service updates
Appointment scheduling or reminders
Delivery or jobsite coordination
Requests for documentation or response
Employee communications or verifications
Notifications of urgent or safety-related information

We do not use this service for general marketing or promotional purposes without your explicit consent.

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Message Frequency

Message frequency will vary based on your interaction with ETICO. Messages are sent only when necessary for business purposes or in response to your inquiries.

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Opt-Out and Revocation of Consent

You may opt out of receiving text messages at any time by replying with:

STOP, QUIT, END, REVOKE, CANCEL, or UNSUBSCRIBE.

Opt-out requests apply only to the specific thread or phone number from which you received the message. You may receive a final message confirming your opt-out.

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Message and Data Rates

ETICO does not charge for sending or receiving messages. However, standard messaging and data rates may apply based on your mobile carrier plan. You are solely responsible for any charges incurred.

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Eligibility and Consent

By opting in, you confirm that you are the authorized user of the mobile device and number provided, and that you are at least 18 years old or have appropriate legal consent. Consent is not a condition of any purchase or employment.

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Opt-In Method and Consent Capture

You may opt in to receive SMS communications from ETICO by providing your mobile number and checking the SMS consent checkbox on our website forms (such as the “Contact Us” page).

SMS messages will not be sent unless you have actively provided your number and selected the opt-in checkbox. Providing your phone number alone does not constitute consent.

Consent is not a condition of purchase or employment, and you may opt out at any time as described in the section above.

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Help Instructions

For help regarding our SMS program, reply HELP to any text message or contact us at support@eticoteam.com or (623) 866-5280.

Message frequency varies depending on your interaction with ETICO and subscription preferences.

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Text Message Privacy

Information We Collect

Your name and phone number
The content of your messages
Timestamps and technical metadata
Any voluntarily provided information

How We Use Your Information

Respond to inquiries or provide support
Send updates related to services or projects
Enable professional communication

We do not use your mobile data for unsolicited marketing or promotions without separate consent.

Disclosure of Information

To service providers supporting our text message operations
To comply with legal or regulatory obligations
To protect ETICO's legal rights or safety

Opt-in data and consent information is never shared for promotional or marketing purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data. Message access is restricted to authorized ETICO personnel. However, text messages transmitted over wireless networks may not be fully secure.

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Changes to This Agreement

We may update this Agreement at any time. Updates will become effective upon being posted to our website or upon direct notice to you. Continued use of the Text Message Service constitutes your acceptance of these changes.

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